FAQ
Got questions? Check-out our most asked questions.
What is Luvix?
Luvix is a comprehensive online privacy tool that provides virtual
phone numbers, proxy credentials, VPN services, and temporary
email addresses—all accessible from a single web app. Our platform
is designed to help users maintain privacy and security online
without needing to download multiple apps.
How does Luvix protect my privacy?
Luvix enhances your privacy by offering encrypted VPN connections,
anonymous proxy servers, and disposable email addresses. These
features help you secure your online activities, protect your
personal information, and prevent spam in your main email account.
Can I use Luvix on multiple devices?
Yes, you can access Luvix from any device with an internet
connection. Simply log in to your account from your preferred
device to manage your privacy tools and settings.
Are the virtual phone numbers renewable?
In the Personal plan, the virtual phone number is non-renewable.
However, in the Pro and Enterprise plans, the virtual numbers are
renewable, allowing you to keep the same number for continued use.
How do I get support if I encounter issues?
Support varies by plan. The Personal plan offers basic support,
while the Pro plan includes priority support. The Enterprise plan
provides 24/7 premium support with a dedicated account manager to
assist with any issues.
Is my data secure with Luvix?
Absolutely. Luvix uses advanced encryption for VPN connections and
proxy servers to protect your data. We also ensure that your
temporary emails are securely handled to prevent unauthorized
access.
How can I upgrade or cancel my subscription?
You can easily upgrade or cancel your subscription through your
account settings on the Luvix dashboard. If you need assistance,
our support team is available to help with any changes to your
plan.
What if I forget my login details?
If you forget your login details, you can use the "Forgot
Password" link on the login page to reset your password. Follow
the instructions provided to regain access to your account.
Can I use Luvix for business purposes?
Yes, Luvix is suitable for both personal and business use. Our
Enterprise plan is specifically designed for businesses, offering
advanced features and dedicated support to meet organizational
needs.
How often are the features updated?
Luvix regularly updates its features to enhance security and
improve user experience. We notify users of significant updates
and changes through email and on our website.